Cancellation policy


 

(1) The Provider is entitled to withdraw from the contract subject to the terms and conditions of these GTC. The Provider is also entitled to withdraw from an outstanding part of the delivery or service if false information has been provided about the Customer's creditworthiness or objective reasons have arisen regarding the Customer's inability to pay or actual and/or potential involvement of criminal activities, e.g. the existence of any bankruptcy proceedings against the Customer and/or the majority of his/her assets or the opposition  of such proceedings due to a lack of assets to cover the costs and/or any indebtedness. At the sole discretion of the Provider, the Customer may be given the opportunity to make an advance payment or provide adequate security to the satisfaction of the Provider before withdrawing from the contract.

(2) Notwithstanding any claims for damages, in the event of partial withdrawal, partial services already rendered shall be invoiced and paid for in accordance with the contract and these GTC.